Last Updated: 12/28/2025
RNH Media LLC ("RNH Media," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletter, purchase our products, or participate in our programs.
Please read this policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our services.
Information You Provide
When you interact with RNH Media, you may provide us with:
- Contact information: Name, email address, phone number, and mailing address.
- Account information: Username, password, and profile details when you create a membership account.
- Payment information: Credit card details and billing information for purchases. Stripe handles payment processing, and we do not store your full credit card number.
- Application information: Details you provide when applying for the Redemption Mastermind or coaching programs.
- Communication content: Messages you send us through contact forms, email, or other channels.
Information Collected Automatically
When you visit our website, we may automatically collect:
- Device information: Browser type, operating system, device type, and unique device identifiers.
- Usage information: Pages visited, time spent on pages, links clicked, and referring URLs.
- Location information: General geographic location based on IP address.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide services: Deliver products, process transactions, manage your membership, and fulfill your requests.
- Communicate with you by sending newsletters, responding to inquiries, providing customer support, and notifying you of service updates.
- Process applications: Evaluate applications for our Mastermind and coaching programs.
- Improve our services: Analyze usage patterns to enhance our website, content, and offerings.
- Marketing: Send promotional communications about products, services, and events that may interest you. You can opt out at any time.
- Legal compliance: Comply with applicable laws, regulations, and legal processes.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience.
Types of cookies we use:
- Essential cookies: Necessary for the website to function correctly.
- Analytics cookies: Help us understand how visitors interact with our website.
- Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness.
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
4. Third-Party Services
We use third-party services to help operate our business. These services may have access to your information as necessary to perform their functions. Our key service providers include:
- Ghost: Website hosting and membership platform.
- Stripe: Payment processing.
- Google Analytics: Website analytics.
- Email service provider: Newsletter delivery and email communications.
- Calendly or similar: Scheduling for coaching and consultation calls.
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a more extended retention period is required by law. When you unsubscribe from our newsletter, we will remove your email from our active mailing list, though we may retain records of past transactions for legal and accounting purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email.
To exercise these rights, contact us at privacy@rnhmedia.com.
8. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please get in touch with us immediately.
9. International Users
RNH Media is based in the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
RNH Media LLC
Email: privacy@rnh.media
Website: rnh.media